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  1. Index
  2. Wellisair air disinfection purification
  3. FAQs Wellisair

Index

  • Frequently Asked Questions about Wellisair
    • Installation, use and maintenance
      • How Wellisair Works
        • Wellisair applications
          • Technology - Alternatives Against COVID-19
            • Wellisair Technology – Viruses and Bacteria
              • Wellisair Technology - Improving air quality
                • Wellisair Technology - Eliminating Odours
                  • Technology Wellisair - Fresh Food Preservation
                    • Wellisair Technology - Can it Affect People?

                    FAQs Wellisair - Installation, use and maintenance

                     Installing your Wellisair unit

                    Wellisair comes with two different installation options: using a freestanding base or a wall bracket. 

                    • Freestanding base: simply position Wellisair onto the base (there is no need to fix the unit to the base). 
                    • Wall bracket: fix the bracket to the wall using the 4 fixing points (all fasteners are included) and mount Wellisair onto the secured bracket. 

                    We recommend positioning the unit at a height of about 1.5 metres, maintaining a minimum distance of 60cm from any other wall or ceiling. 

                    Positioning your unit in a ventilated room will also help to maximise its purifying power. 


                     How does Wellisair work?

                    Wellisair is equipped with a display panel with a series of touch buttons and indicators, making it easy to use and check the unit's current condition. 

                    There are two control buttons for using this unit: 

                    • ON/OFF: Touch this button to start or stop the unit. 
                    • Night mode: Touching this button when the unit is switched on will reduce the fan speed and turn-off the air quality Led indicator light. 

                     What maintenance does Wellisair require?

                    There are just two maintenance tasks that need to be carried out regularly: 

                    • The liquid cartridge should be replaced every 3 months even if the liquid has not run out (it is oversized so it never runs out), or when the unit instructs you to do so. 
                    • The filter should be shaken clean once a month. This is located on the right-hand side of the unit (when looking at the display panel).

                     How do you replace the cartridge?

                    Follow the below steps: 

                    • Turn off the unit. 
                    • Take the unit down from the wall (if using the bracket). 
                    • Unplug the unit. 
                    • Open the panel at the back where the cartridge is located and remove the empty cartridge. 
                    • Unwrap the new cartridge, remove the disk sealant and place the wick inside the cartridge. 
                    • Re-insert the new cartridge, being careful not to spill anything inside the Wellisair unit. 
                    • Close the back panel, plug the unit back in and place it back in its original location. 
                    • Cover the empty cartridge with the cap and disk sealant from the new cartridge. 
                    • Take the sealed cartridge to an authorised waste disposal centre. 

                     A warning indicator light has come on. What should I do?

                    If the warning light is displaying, this can indicate two problems: 

                    • The cartridge has finished and needs to be replaced with a new one. 
                    • The new cartridge has not been inserted correctly, which means you should turn off the power and reposition the cartridge correctly. 

                     What is the energy consumption of Wellisair?

                    The Wellisair unit consumes 300mA at 12V (3.6W per hour). 


                     Can Wellisair be connected to a 12V power outlet, similar to those used for cars?

                    Yes, this is possible, providing that you have an outlet that uses a standard power cable and connector jack which fits the units own connector. 


                     Within what temperature range does the Wellisair function properly?

                    The device will work between -5ºC and 40ºC. 

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